01Help center
Answers, then a human
Search the common questions about setup, metrics, teams and billing. If the answer is not here, the support channels below route you to a person.
8 questions shown
Start from Integrations to connect a supported source provider such as GitHub, GitLab, Azure DevOps, or Bitbucket, then choose the repositories you want DevLyTicks to analyze.
Support channels
Target first response
Critical Issues
System down, security concerns, data loss
< 1 hour
High Priority
Major features not working, sync issues
< 4 hours
General Support
Questions, configuration, account issues
< 24 hours
Feature Requests
Ideas, improvements, feedback
< 48 hours
03Channels
Pick the right lane
Tell us how urgent it is and we route it accordingly. Times shown are first-response targets.
04Learn
Go deeper in the docs
Step-by-step guides for every feature, from connecting a provider to reading DORA metrics.
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